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How Hajee Handles Your Privacy

We collect what we need to run your account, process your bKash or Nagad payments, and keep the lobby secure. This policy explains what we gather, how we use it, and the control you have over your information.

Account data protectionPayment privacyCookie controlsData request rightsSecure storage
Hajee How Hajee Handles Your Privacy
DATA SAFEGUARDS

How We Protect What You Share

Privacy is built into the way we run the platform. Your login sessions use encrypted transport, payment details are handled by your wallet provider, and we limit internal access to account data so only the team members who need it for verification or support can see it.

Encrypted Connections

Every page on Hajee runs over HTTPS, so the data moving between your phone or laptop and our servers is encrypted.

Payment Data Flow

When you top up via bKash, Nagad or Rocket, the transaction happens inside your wallet app or through a secure payment gateway. We receive a transaction reference and amount, not your full wallet credentials.

Cookie Management

We use session cookies to keep you logged in, preference cookies to remember your language and lobby layout, and analytics cookies to see which games and sections get the most traffic.

Data Retention Policy

Active account records stay on file as long as your account is open. When you close an account, we retain anonymised transaction history for the period required by regional compliance frameworks, then purge personal identifiers.

PRIVACY ENQUIRIES

How to Reach Us About Your Data

If you want to review what information we hold, correct an error in your account details, or request deletion, these channels will connect you to someone who can help. We handle privacy requests separately from general support tickets to keep the process clear.

Email Privacy Team Send your data request or privacy question to our dedicated email line. Include your registered mobile number so we can verify your account. We aim to respond within a few business days and will walk you through next steps.
Live Chat Data Request Open the chat widget in your account dashboard and select the privacy enquiry option. An agent will confirm your identity, log your request, and explain the timeline.
Account Settings Portal Navigate to Privacy Controls under your account menu to download a copy of your data, update consent preferences for marketing messages, or manage cookie settings. Some actions take effect immediately; others queue for manual review.

Privacy Policy FAQ

We ask for your mobile number, email address, date of birth, and preferred currency during registration. We also log your IP address, device type, and browser to help with security checks and session management. Payment method details are stored as references, not full wallet PINs.

We track which games you open, how long you stay in each session, and which payment methods you use so we can improve the lobby layout and suggest relevant promotions. This data also helps us spot unusual activity that might indicate account compromise or fraud.

Yes. Log in to your account, go to Privacy Controls, and request a data export. We will generate a file containing your registration details, transaction history, and session logs. The file is ready for download within a few days.

We share transaction references with payment providers like bKash, Nagad and Rocket to process deposits and withdrawals. Game studios receive session identifiers when you play their slots or live tables. We also use analytics partners to measure site performance. We do not sell your data to advertisers.

If you close your account, we anonymise personal identifiers after the retention period set by regional compliance rules. Transaction records may remain on file longer if required for audits or dispute resolution. You can request early deletion by contacting our privacy team.

We use session cookies to maintain your login, preference cookies to remember language and layout choices, and analytics cookies to see how visitors navigate the lobby. You can disable analytics cookies through the consent banner or your browser settings without losing core account features.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.