Reference

Our Terms, Your Rights, One Clear Place

Hajee sets out its legal terms, privacy practices, and account conditions here so you know exactly where you stand. Access to our platform depends on your local law and eligible regions — read this before you open an account.

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DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

We take a straightforward approach to data: collect what we need to run your account, protect it in transit and at rest, and do not sell it to third parties. Here is how each area works in practice.

Data Handling

We collect account registration details, transaction records, and session data. This is used to operate your account, process bKash or Nagad payments, and meet compliance obligations.

Cookie Use

We use functional cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust non-essential cookies from the cookie settings link in the site footer.

Account Security

Your account is protected by password and OTP verification on login. If you notice unauthorised access, change your password immediately and contact support via live chat to freeze the account.

Data Requests and Retention

You can request a copy of your account data or ask for deletion by contacting support via email. We retain transaction records for the period required under applicable financial rules.

How Our Legal Terms Work in Practice

Hajee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our terms govern every interaction between you and Hajee — from the moment you register to every deposit you make via bKash, Nagad, or Rocket. By using the platform, you agree to these conditions as they stand at the time of your session. We update terms

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when regulations or platform features change; the version dated at the top of this page is the one in force. Eligibility is your responsibility. We do not determine whether access is lawful in your specific location — that depends on the laws of Bangladesh and your
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own eligible region. If local law restricts online gaming, you must not use this platform. Payments processed through bKash, Nagad, and Rocket are subject to those providers' own terms in addition to ours. Account data is held in accordance with our privacy policy, and we retain
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transaction records as required for financial compliance. Any dispute arising from your use of Hajee will be handled under the jurisdiction stated in the full terms document, which you can request via our support channel. We do not waive any right by failing to enforce it
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on a single occasion.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

LEGAL CONTACT PATHS

Reach Us on Legal or Policy Matters

If you have a question about our terms, a data request, or a policy concern, our support team handles these through the channels below. Response times vary by channel; for formal legal or data requests, email gives you a written record.

Live Chat Open the chat widget from any page on Hajee. Available for account and policy questions during active support hours.

Email Support Send formal data requests, terms queries, or account-closure requests to our support address listed in the contact section of the site.

Help Centre Our help pages at Hajee cover account terms, payment conditions for bKash, Nagad, and Rocket, and cookie settings in one place.

Common Questions About Our Legal Terms

These are the questions we hear most often about our terms, privacy practices, and account rights.

Access depends on your local law and eligible region. It is your responsibility to confirm that using an online gaming platform is lawful where you are before registering.

We collect the information you provide at registration, your transaction history including bKash, Nagad, and Rocket payments, and standard session data needed to operate your account securely.

Send a data access request to our support email address. We will respond with the information held on your account within the timeframe required under applicable rules.

Yes. Contact support by email with a deletion request. We will remove personal data that is not subject to mandatory retention, such as financial transaction records required for compliance.

We update terms when platform features or regulations change. The version shown at the top of the terms page is always current. Continued use after an update means you accept the revised terms.

Use the support email channel for formal complaints. Live chat handles general queries; written email gives you a record and is the correct path for legal or data-protection matters.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Our Terms, Your Rights, One Clear Place

How We Handle Your Data and Account

Data Handling

Cookie Use

Account Security

Data Requests and Retention

Reach Us on Legal or Policy Matters

Common Questions About Our Legal Terms

01 Is Hajee legal to use in Bangladesh?

02 What personal data does Hajee collect?

03 How do I request a copy of my data?

04 Can I ask Hajee to delete my account data?

05 How often do the legal terms change?

06 Who do I contact for a formal legal or privacy complaint?

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